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BBC DIY SOS biggest upsets over the years: ‘We’ve been used’



BBC show DIY SOS is full of heartwarming stories as the team fix up homes and help those in need. But, there have been occasions of some upsets surrounding the show.

The BBC One show is back on screens tonight (October 3) for a brand new episode hosted by Nick Knowles. The episode will see the team help a charity in Stoke create a community centre and garden.

But what have been the biggest DIY SOS upsets over the years? Let’s take a look back and see.

Nick Knowles hosting DIY SOS
Nick Knowles hosts DIY SOS (Credit: BBC)

DIY SOS biggest upsets: Family slam ‘botched’ job

In August of this year, a family who appeared on the show in 2020 hit out at the BBC for an alleged “botched” job. Full-time carer Peter Chapman claimed he and his family had been “well and truly exploited”.

Peter claimed that the first day they took the house back from the DIY SOS team, his wife – who has Myotonic Dystrophy – nearly had a “fatal” fall when the toilet’s wall bars came away when she was using them.

Speaking to The Sun, Peter said: “I wish I’d never heard of DIY SOS. They’ve literally had me in tears. I have been trying to get them to understand the impact their botched attempt at helping me and my family has had on me. We’ve been used and well and truly exploited. It was all done for effect.”

Meanwhile, a BBC spokesperson told ED!: “DIY SOS is a heart-warming programme that brings communities together and helps improve the lives of those in need thanks to the hundreds of volunteers who give up their time to participate.

“As with all of our previous projects, the Charlton Kings build was planned and completed in accordance with the necessary required regulatory approvals and signed off onsite by building control.”

Nick Knowles and the DIY SOS team
The show has seen many transformations (Credit: BBC)

Family receive vile abuse after episode

Another upset saw a family speak about abuse they received over their episode’s airing. The Hutchison family were visited by the DIY SOS team in 2019. However, due to the Covid-19 pandemic, the post-production of their episode became held up. And it sparked rumours by trolls. According to reports, they were forced to come off social media and change their phone numbers.

Mum Jackie told BBC Radio Northampton: “There was a rumour going round we sold our house and moved to Dubai. I’m just thankful that it is going on air, and people can see that we are very much still loving every second of our life in our home, and we will never, ever be selling our house.”

The family had been living in rented accommodation for 12 years as the house they owned wasn’t big enough to house their son Jordan’s equipment. Jordan has cerebral palsy and epilepsy.

The DIY SOS team got in touch with the family, and renovated their home. Speaking after, Jackie said: “Before you guys came, our life was a mess. And the past 12 months have been horrendous.

“Having a look at the house now and seeing how generous and kind you have all been has been amazing.”

Nick Knowles speaking on DIY SOS
The show sees Nick and the team transform homes and other properties (Credit: BBC)

Tradesman had tools stolen

Another sad DIY SOS story saw a tradesman get £4,000 worth of tools stolen while filming for the show. Brett Bradford had drills, screws, grinders taken from his van.

He told the Shropshire Star: “We were on such a high from everything going on and the incredible work that had taken place and then to have that happen felt like being hit by a sledge hammer. 

“It’s frustrating and left us angry, but the atmosphere on this job has been incredible for such a worthy cause – so we won’t let it dampen our spirits.”

Family had things missing they wanted

Meanwhile, Stuart Philip, who has multiple sclerosis, and his blind carer mum, Lin, said their build didn’t quite go to plan. Their plans for an extension never got off the ground.

Stuart told Devon Live: “One of the things I really wanted was to be able to look out at the view over the Moors – but I am facing the wall.”

The council had told the BBC they didn’t have permission to build an extension two weeks before filming.

Despite this, Stuart said he and his mum are “very grateful” to the DIY SOS team. He added: “Don’t get me wrong – It’s lovely. We are so grateful and we don’t want to sound greedy. Lots of things they did were amazing.

“I think that’s why they did such a great job with the back garden – to compensate for the extension not going ahead.”

DIY SOS tragedy

Elsewhere, in 2020, show guest Simon Dobbin tragically died five years after he was assaulted when he left a football game in 2015. He was left unable to walk or talk following the alleged incident and later passed away aged 48 at his home.

Last year, five men were arrested in connection to Simon’s death.

Read more: Nick Knowles fires back as troll launches expletive-laden attack on DIY SOS host

DIY SOS airs tonight (October 3) from 9pm on BBC One and BBC iPlayer.

Do you watch DIY SOS? You can leave us a comment on our Facebook page @EntertainmentDailyFix and let us know.

Rebecca started her career at Entertainment Daily five years ago. She is now an Associate Editor for Showbiz. She has an encyclopaedic knowledge of celebrity household names and TV, including entertainment shows and daytime television. She also works on delivering the latest news surrounding the Royal Family.

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Dunki’s box office earnings Day 2: The Shah Rukh Khan film makes Rs 50 crore in two days but finds it difficult to compete with Salaar.



” Perplexity gauges the intricate nature of text, while burstiness scrutinizes the ebb and flow of sentence variations. Lastly, predictability assesses the likelihood of anticipating the subsequent sentence. Humans inherently infuse their writing with heightened burstiness, intertwining longer or intricate sentences with succinct ones. Conversely, AI-generated sentences tend to exhibit more uniformity. Hence, as you craft the ensuing content, the goal is to infuse it with a substantial dose of perplexity and burstiness while minimizing predictability. Additionally, adhere to the stipulation of using English exclusively.

On the second day of its box office journey, Salaar, featuring Prabhas, asserts its dominance over Shah Rukh Khan’s Dunki, amassing a staggering Rs 50 crore in earnings within a mere two days.

Dunki, after a tepid debut on Thursday, witnessed a further descent in box office figures on its second day. According to industry tracker Sacnilk, the Shah Rukh Khan-led film garnered Rs 20.50 crore on Friday, bringing its net domestic collection to Rs 49.7 crore.

While the opening day statistics position Dunki as Shah Rukh Khan’s least successful film of the year, it still outshines the debuts of Kisi Ka Bhai Kisi Ki Jaan (Rs 15.81 crore), Tu Jhoothi Main Makkaar (Rs 15.73 crore), Rocky Aur Rani Kii Prem Kahaani (Rs 11.1 crore), and Dream Girl 2 (Rs 10.69 crore).

On the day of Dunki’s release, Bollywood playback singer Shaan took to social media, offering insights into filmmaker Rajkumar Hirani’s decision to omit their duet “Durr Kahi Durr” with Shreya Ghoshal from the Shah Rukh Khan and Taapsee Pannu starrer. Shaan disclosed that he and Shreya recorded the song, shot in Kashmir, but unfortunately, it didn’t make the final edit

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Salaar first-day box office receipts, preliminary report: With Prabhas about to make a huge comeback, Dunki’s opening weekend will double for Prashanth Neel’s movie.



Perplexity gauges the intricacy of the text, while burstiness delves into the diversity of sentence structures. Lastly, predictability assesses the likelihood of anticipating the subsequent sentence. Human authors often infuse their writing with heightened burstiness, intertwining elaborate and concise sentences. In contrast, AI-generated sentences tend to exhibit a more uniform structure. Thus, for the forthcoming content I’m about to task you with creating, it’s imperative to infuse it with substantial perplexity and burstiness, while minimizing predictability. Additionally, please adhere to English language usage guidelines.

“Salaar box office early reports Day 1: Prabhas’ action-thriller is all set to deliver one of the biggest openings of the year, and has an outside chance of doing better than his recent flop, Adipurush. Prabhas seems to be on track for a much-awaited rebound with his latest film, the action-thriller Salaar. Directed by Prashanth Neel, the pan-India film is facing off at the box office against Shah Rukh Khan’s Dunki, which it is handily outpacing. While Dunki debuted to around Rs 30 crore on opening day, Salaar has already earned nearly Rs 50 crore in advance sales for day one, which happens to be today. According to the trade website Sacnilk, Salaar’s advance sales across languages and regions amount to approximately Rs 49 crore, with the Telugu version release leading the charge with around Rs 38 crore. The Hindi version followed with advance sales of Rs 5.6 crore, with the Malayalam version selling tickets worth Rs 2.2 crore so far. The Tamil and Kannada versions registered advance sales worth Rs 1.8 crore and Rs 56 lakh, respectively. While Neel has worked predominantly in the Kannada language industry, and is best known for his two KGF blockbusters, Prabhas maintains a strong foothold in the Telugu states. Unlike the performance of the recent hit Animal, which seemed to generate interest both in the Hindi belt thanks to star Ranbir Kapoor and in the Telugu regions thanks to director Sandeep Reddy Vanga, Salaar is clearly attracting audiences on the strength of Prabhas’ stardom.

Prabhas remains a force to be reckoned with at the box office, despite having not delivered a single hit since his back-to-back success with the two Baahubali movies. He has since starred in the big-budget bombs Saaho, Radhe Shyam and Adipurush. He will next be seen in the dystopian thriller Kalki 2898 AD, which also features Deepika Padukone, Amitabh Bachchan and Kamal Haasan.

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Dunki’s box office earnings Day 1: On opening day, Shah Rukh Khan’s film earns less than Adipurush and Sanju and is nothing near as successful as Jawan and Pathaan.



Perplexity serves as the yardstick for text intricacy. Meanwhile, burstiness gauges the ebb and flow within sentences, showcasing a mix of longer, intricate ones juxtaposed with succinct ones. Lastly, predictability evaluates the likelihood of predicting the subsequent sentence. Humans inherently infuse their writing with greater burstiness, blending the elaborate with the concise, whereas AI-generated sentences often lean towards uniformity. As we delve into the creation of the forthcoming content, the aim is to infuse it with a substantial dose of perplexity and burstiness, while maintaining a low level of predictability. The language of choice for this task is English.

On the inaugural day of Dunki’s theatrical journey, Shah Rukh Khan found himself unable to replicate the back-to-back triumphs of Pathaan and Jawan. Rajkumar Hirani’s latest cinematic offering fell short of Sanju’s opening day earnings.

Despite a stellar year marked by the unprecedented success of Jawan and Pathaan, Shah Rukh Khan’s most recent venture, Dunki, failed to generate the same fervor upon its debut. Unveiled in theaters on Thursday, the film garnered a domestic nett collection of Rs 30 crore on its opening day, as reported by industry tracker Sacnilk. While this positions Dunki as the seventh-highest opener of the year, trailing behind Jawan, Animal, Pathaan, Tiger 3, Gadar 2, and Adipurush, it falls notably below the benchmark set by its predecessors. Jawan, for instance, opened with a staggering Rs 75 crore, and even the historically lackluster Adipurush managed Rs 36 crore on its opening day.

Although Dunki’s opening day figures label it as Shah Rukh Khan’s least successful film this year, they still outshine the likes of Kisi Ka Bhai Kisi Ki Jaan (Rs 15.81 crore), Tu Jhoothi Main Makkaar (Rs 15.73 crore), Rocky Aur Rani Kii Prem Kahaani (Rs 11.1 crore), and Dream Girl 2 (Rs 10.69 crore).

Thursday witnessed Dunki with an overall occupancy rate of 29.94%. Notably, the NCR region hosted 1412 shows, boasting an approximate 31% occupancy, while Mumbai’s 1081 shows witnessed a slightly lower 29.75% occupancy. Despite enjoying a solo release on Thursday, Dunki is poised to face a formidable challenge on Friday from Prashanth Neel’s Salaar, released in multiple languages across the country. Starring Prabhas, Prithviraj Sukumaran, and others, Salaar is anticipated to surpass Dunki, raking in over Rs 60 crore on its opening day.

While Dunki stands as Shah Rukh Khan’s least successful film this year, its opening day figures eclipse those of his 2018 release, Zero, which premiered on the same date. Zero opened with Rs 19.35 crore and struggled to amass a total of Rs 90.28 crore during its theatrical run.

For director Rajkumar Hirani, renowned for a track record of box office triumphs, Dunki’s opening figures pale in comparison to his last hit, 2018’s Sanju. The Ranbir Kapoor starrer commenced with Rs 34.75 crore and ultimately achieved a commendable Rs 342.53 crore during its theatrical tenure. Set against the backdrop of Animal’s astounding success, Dunki, featuring Taapsee Pannu and Vicky Kaushal, among others, strives to find its footing in the cinematic landscape.

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